Florida Insurance Claims Adjuster License Practice Exam

Who does the adjuster represent when they are working on a claim?

1. The company

2. The insurance agent

3. The customer

4. The State of Florida

The correct answer is: The company

Adjusters represent the insurance company when they are working on a claim. They are responsible for investigating the details of the claim, determining coverage, and negotiating settlements on behalf of the insurance company. Option B, the insurance agent, may assist with providing information and helping the customer file a claim, but ultimately they do not represent the company in the same way that an adjuster does. Option C, the customer, is incorrect because the adjuster is not working for or representing the customer in this scenario. Option D, the State of Florida, is also incorrect as adjusters work for the insurance company, not the state.