Florida Insurance Claims Adjuster License Practice Exam

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Which of the following is not a duty of the claims adjuster?

Investigating
Evaluating
Negotiating
Counseling

The correct answer is: Counseling

The correct answer is D Counseling. Claims adjusters are responsible for investigating, evaluating, and negotiating claims to determine the proper amount of coverage and compensation provided. They are not responsible for counseling clients or providing emotional support. This falls under the role of a therapist or counselor.