Florida Insurance Claims Adjuster License Practice Exam

When an adjuster's claimant is represented by an attorney, the adjuster should?

1. Only meet with the client alone

2. Only meet with the client when the attorney is present

3. Communicate via written correspondence only

4. Avoid communication

The correct answer is: Only meet with the client when the attorney is present

When an adjuster's claimant is represented by an attorney, the adjuster should only meet with the client when the attorney is present. This is the best option because it ensures that all parties are present and aware of any discussions or decisions being made. Meeting with the client alone (choice A) could overstep the attorney's role and create conflicts of interest. Communicating solely through written correspondence (choice C) could delay the claims process and lead to misunderstandings. Avoiding communication altogether (choice D) is not a productive or responsible approach.