Florida Insurance Claims Adjuster License Practice Exam

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What are the basic activities in claims handling?

  1. Coordination, Implementation, Monitoring

  2. Investigation, Evaluation, Negotiation

  3. Scheduling, Programming, Controlling

  4. Planning, Execution, Reviewing

The correct answer is: Investigation, Evaluation, Negotiation

The basic activities in claims handling involve investigation, evaluation, and negotiation. Coordination, implementation, and monitoring could also be seen as important tasks in the process. However, scheduling, programming, and controlling are not directly related to claims handling and therefore are not correct options. Similarly, planning and execution are not key activities in claims handling, making option D incorrect. So, option B is the most appropriate answer.

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