Florida Insurance Claims Adjuster License Practice Exam

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The Civil Remedies Provision of the Insurance Code states that adjusters should not?

  1. A. Handle claims in a prompt manner

  2. B. Accompany claims payments with statements explaining coverage

  3. C. Settle claims in good faith

  4. D. Try to influence settlements

The correct answer is: D. Try to influence settlements

The Civil Remedies Provision of the Insurance Code prohibits adjusters from trying to influence settlements. This means that adjusters cannot use their position to pressure or manipulate claimants into accepting a lower settlement. Options A, B, and C are all generally acceptable practices for adjusters and do not go against the Civil Remedies Provision. However, option D is specifically mentioned as something adjusters should not do, making it the correct answer.

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